Hoopers Court

Support

Help for the Hoopers Court web game and the iOS and Android apps.

How to play

• Play on the title screen starts your next season game, or an exhibition if no season is running. Quick match always plays a one-off exhibition.
• On the floor, drag the stick to move the selected player. Tap a teammate to select them, tap the floor to send them there.
• Shoot is a press and hold. Watch the shot timing bar and release inside the green window for the best chance.
• Call passes to the best open teammate. Defend switches to the defender closest to the ball.
• The clipboard button opens coaching: substitutions, offense and defense schemes, camera angles, name labels and the six camera presets.
• Boosts on the bottom row spend one power-up charge each. You earn coins every game and spend them in the Shop.
• Open Settings and choose Show how to play to see the in-game tutorial again.

Seasons

A season is 24 games plus an eight-team playoff. You play every one of your own games; the rest of the league is simulated between your fixtures. Finished and abandoned seasons move to your history on the Season screen, and you can start the next season from there. Switching clubs mid-season ends the current season.

Saves

Progress is saved on your device only. There is no account and no cloud sync, so a save does not move between devices or between the web game and the apps. Clearing browser data, uninstalling the app or Reset progress in Settings removes it.

Purchases and restores (iOS and Android apps)

Where are the purchases?

Open the Shop from the title screen. Store exclusives appear at the top when purchases are available in your app version and region. All purchases are one-time; there are no subscriptions.

I paid but the gear is locked

In the Shop, tap Restore purchases, then Refresh. Make sure you are signed in to the same Apple ID or Google account that made the purchase. If it still does not unlock, email us with your store order number.

Refunds

Refunds for app purchases are handled by Apple (reportaproblem.apple.com) or Google Play (Play refund policy) under their rules. We cannot issue refunds directly.

New device

Gear bought through the store restores on any device signed in to the same store account. Coins, coaches and season progress do not transfer, because saves are local.

Troubleshooting

• The game is slow or stutters. Close other apps, switch to a simpler camera such as Court or Tactical in coaching, and turn on Reduce menu motion in Settings.
• The screen is black or the 3D view does not appear. The game needs WebGL. On Android, update Android System WebView and Chrome from Google Play. On iOS, install the latest iOS update.
• No sound. Check Sound effects in Settings and your device's silent switch or media volume.
• The game is stuck on a card or dialog. Every break card has a Skip control and every dialog has a close or cancel action. Use the device back gesture on Android to close a dialog or return to the previous screen.
• Offline. After the first online load, the web game keeps working offline. Purchases need a connection.

Privacy

The game keeps no account and runs no tracking. Read the full privacy policy.